Company Policies

Company Contact Information

Music Vision International LLC

15131 New Hastings Dr.
Houston TX 77095 USA

Phone: +1 713-443-8984 (Mon-Fri 9am-6pm Central Time)

Questions and information about our products and programs
info@softmozart.com

Technical support
admin@softmozart.com

Company Policies

PAYMENT METHODS

We accept Visa, MasterCard and PayPal on our secure server over the Internet.

SALES TAX

We do not charge any sales tax for purchases shipped outside of Texas.
We charge the sales tax in the amount of 8.25% on purchases shipped to addresses inside of Texas.

SHIPPING

FOR 48 US STATES:
All orders within the domestic US are shipped with USPS First Class or Priority Mail with delivery confirmation depending on weight and cost.

Orders shipped with USPS Priority mail normally arrive in 2-5 days, First class mail in 3-7 days.

Please contact us for other mail options.

SHIPPING TO ALASKA, HAWAII AND PUERTO RICO:
Actual charge of USPS Priority mail with delivery confirmation.

Please contact us for prices and other mail options.

RETURN POLICY

30-Day money-back guarantee and full customer satisfaction policy.
You may return any item within 30 days of purchase for a full refund (less any shipping costs).

ORDER CANCELLATION

If you would like to cancel your order, please, e-mail us the same day. If your package has been already shipped, a refund will be processed after your return received, less shipping fee.

UNDELIVERABLE PACKAGES

All packages returned to us undeliverable or refused will be refunded less shipping fee. Any packages re-shipped out will require additional shipping charges.

DISCLAIMER

All prices and product availability are subject to change without notice. Due to the nature of our business, the price you pay today may be different at a later date. Unless stated, prices do not include shipping and applicable sales taxes.

All software sold by Music Vision Intl LLC is guaranteed against defects for 30 days from the date of the invoice. Except as expressly stated herein, Music Vision Intl LLC makes no representations or warranties, either expressed or implied, of any kind with respect to products sold on the Music site, including but not limited to merchantability and fitness for a particular purpose.

You agree that the sole and exclusive maximum liability to Music Vision Intl LLC arising from any product sold on the Music Vision Intl LLC site shall be the price of the product ordered. In no event shall Music Vision Intl LLC, its directors, officers, employees and/or other representatives be liable for any damages of any kind, including without limitation, direct, indirect, compensatory, special, consequential, incidental and/or punitive damages related to the products sold.